IT Services

In accordance with the measures taken in line with the principle of limiting on-campus interactions, user services that operate on the basis of 24/7 service principle of the Information Technologies Department will only be provided during working hours. Workshop Technical Services are also suspended until the next announcement.

You may remotely resolve many issues via through different sources available on Information Technologies:

• Changing the Password of your ITU Account by SMS
• Resetting Your ITU Account Password Using E-State Password
• ITU Skype Installation Videos
• ITU Eduroam Installation Videos 
• ITU E-Mail Connection Settings
• Opening an IT ticket on ITU/Aid
• ITU BİDB Call Center (0 212 285 39 30)
• ITU BİDB Information Bank
• İTÜ BİDB Youtube Page for Videos of Systems We Support
• To minimize the contact due to the Covid-19 outbreak, the Card Processing Center receives all card applications to be made over the address, https://yardim.itu.edu.tr.
• An appointment will be given to the person when the transactions are completed for the delivery of cards and parking stamps.